this post was submitted on 16 Nov 2024
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Well… that’s one way to do things. For the past 20 years, I’ve refused all shipments via UPS from the US. I always ask sellers who they plan to ship through, and if it’s UPS, I tell them that’s a deal breaker. I also encourage others not to accept shipments via UPS from the US.
I’d switch to this method but it’s just such a headache to go through the dispute process.
I did have one parcel that arrived via UPS in 2020. They dropped it at the door without ringing, and sent the bill for their customs processing in the mail. I called them up and demanded they drop the fees because a) I don’t accept international packages from UPS (as the local UPS guy knows), and b) they have no evidence I ever received the package. When they investigated the signature, it wasn’t mine, but was the delivery person’s.
They dropped the charges.