this post was submitted on 21 Oct 2024
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politics

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So we've seen the complaints and the reports and boy oh boy are there complaints and reports.

I've discussed the account with the other mods and admins multiple times, and while we agree the volume is a lot, it doesn't point to a botfarm or multiple people using the account.

Obsessive? Absolutely, but not technically rule breaking... Until today.

Today they indescriminately posted the same story three times from three different sources apparently solely to flood the channel showing a decided lack of judgement.

It's a valid story from a valid source, the original has been kept here:

https://lemmy.world/post/21098916

The others have been removed as duplicates.

I'm also applying a 15 day temp ban on the account.

"15 days? That's oddly specific! What's in 15... OH!"

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[–] odelik@lemmy.today 41 points 1 month ago (1 children)

I think the bigger issue here is the indiscriminate obvious trolling.

The fact that it took "bad judgment" and not the reading between the lines for their sealioning and bad faith arguments and faux "friend" comments points towards the need for strengthening our community standards.

Allowing people to come in and troll under the guise of "I'm following the rules lolololol" makes the mods look like rubes.

[–] jordanlund@lemmy.world 8 points 1 month ago (4 children)

When it comes to moderation, I'm of the opinion that it should never be a "read between the lines" interpretation. If we're going to take action as severe as a ban, it should not be open to interpretation.

For example, I remember a comment that was reported and removed for referencing the whole disingenuous question "when did you stop beating your wife?"

Reported and removed for call to violence, and I had to explain to the other mod that "no, no, they're making a point about asking disingenous questions..."

Post was restored.

https://en.m.wikipedia.org/wiki/Loaded_question

[–] odelik@lemmy.today 31 points 1 month ago (1 children)

Yes, but when there's literally thousands of posts and comments to build the "between the lines" data within a 30-day time frame what excuse is there?

When somebody is trolling so hard that it's causing strife within your community it should be addressed. Identify the behavior that isn't desired and enforce existing rules around it or create a new one and warn the person that they need to operate in good faith within the rules or they will be ousted as an antagonistic troll.

[–] gofsckyourself@lemmy.world 21 points 1 month ago (1 children)

When it comes to moderation, I'm of the opinion that it should never be a "read between the lines" interpretation. If we're going to take action as severe as a ban, it should not be open to interpretation.

The problem with this is that it allows people to ride the line of what is acceptable and get away with things that effectively poison the platform with toxicity.

It's very similar to what Trump did, and now look at the state of the entire US politics system now.

By allowing people to toe the line by not technically breaking the rules, it still adds to the overall toxicity of Lemmy.

[–] jordanlund@lemmy.world 5 points 1 month ago

Oh very much so, which is why I, and other mods, were paying very close attention to what they were doing.

Reports fall into two categories:

"Oh, this guy again, can we ban them yet?"

and:

"Oh, god, it's the person who reports everything..."

The weird part is in the latter case, you can't just ignore ALL their reports, no matter how much you want to, because there is that 1 in 10 chance they're right. LOL.

[–] Riccosuave@lemmy.world 4 points 1 month ago (1 children)

That was my comment. I'm both a little embarrassed that got referenced after so long, but was also impressed in the moment that someone took the time to actually understand the context in which it was made.

So, I'm torn on the issue of what the appropriate course of action would be in the instance of UniversalMonk, and when it should have been taken. I see the validity in your argument in regards to not moderating in the gray area due to the abuse & power-brokering that comes along with it.

At the same time, in order to create a healthy community long-term I think there needs to be some way to enforce a more black & white standard that dissuades people from engaging in this kind of behavior because it drives away legitimate users who care about the platform.

I don't necessarily have a good solution for that, and again I do appreciate the complexity of the situation from a moderation standpoint.

[–] jordanlund@lemmy.world 4 points 1 month ago

Clearly we just turn over moderating to ChatGPT, what could possibly go wrong? ;)

I agree with this. The rule applied to justify the ban seems to be rule 3 - by posting the same article from multiple sources, it's a repost. And IIRC this user has had articles removed in the past for the same reason (in fact leading up to new rules, e.g. the ones against linking to aggregators and the one that was put in place related to posting 19 articles in a single day) - so the multiple posts removed criteria was also met.