this post was submitted on 01 Oct 2024
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11th gen Intel Framework 13 and using Pop_OS. I have many USB related annoyances. For example, when I'm using their USB-A expansion cards that they state support USB 3.2 Gen 2 I am unable to get more than 30MB/s. If I use the same device but through a USB-A to USB-C adapter and a USB-C expansion card I see 500-800MB/s.
I also have some weird issue where USB devices sometimes just don't show up when plugged in, or if I boot with them plugged in. Re-inserting the device usually fixes it. I was assuming it might have been a hardware problem at first, but it happens on every port regardless of what device it is regardless of if it's through a USB-A or USB-C card. Not sure what's going on or how to really go about debugging issues like this.
Sounds like some kind of hardware fault, have you got in touch with them about it?
I don't really care about usb transfer speeds, that random disconnecting sounds like an issue though.
To clarify it doesn't get disconnected. It just periodically doesn't recognize that a storage device got plugged in or, alternatively, that there was one plugged in at the time that the laptop was powered on.
But no, I haven't contacted them about it yet. I need to first check if there's any dmesg/journalctl events happening that might be worth following up on before contacting support. Primarily because I don't recall having any issues like that when I had Windows installed so I'm not convinced yet that it is a hardware fault.