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FTC urged to make smart devices say how long they will be supported (arstechnica.com)

submitted 3 months ago by Alphane_Moon@lemmy.world to c/technology@lemmy.world

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[–] TAG@lemmy.world 16 points 3 months ago

It would be a nice gesture, but I will believe those promises of support when they have teeth to them.

What happens if they stop doing it? Do I have to sue them for breach of contract, have to prove actual damages, and settle the class action lawsuit for $5 in store credit?

What happens if the company goes bankrupt or creates a new subsidiary to service the product and the subsidiary folds?

What level of support are they obligated to provide? What issues must be fixed and how promptly?