this post was submitted on 09 Jul 2024
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[–] Clent@lemmy.world 253 points 1 year ago (8 children)

50/50 chance they believe you.

[–] JeSuisUnHombre@lemm.ee 185 points 1 year ago (1 children)

Yeah, 50% person actually restarted, 30% chance person is lying, 20% chance person just turned the monitor off and back on.

[–] frunch@lemmy.world 13 points 11 months ago

My buddy works IT for a company and that 20% chance is one he encountered just last week!!

[–] key@lemmy.keychat.org 76 points 1 year ago (2 children)

80 percent chance they reboot it themselves anyways.

[–] activ8r@sh.itjust.works 35 points 1 year ago

80% seems really low

[–] FreshLight@sh.itjust.works 10 points 1 year ago

100% chance to remember the name

[–] Godort@lemm.ee 57 points 1 year ago (2 children)

I tend to just check uptime before asking this question.

If I see the machine has been up for weeks and they tell me they rebooted it, I know i'm dealing with someone who doesn't know that pressing the power button on the monitor doesn't turn the computer off.

[–] I2jgwh0hYtxrCZQ@lemmy.sdf.org 18 points 1 year ago (2 children)

Could also be windows fault.

It likes to do soft restarts and not actually restart.

I started telling my users to always hold shift when shutting down or restarting to make sure it shuts down fully.

[–] SteveTech@programming.dev 42 points 1 year ago* (last edited 1 year ago)

AFAIK fast startup only affects shutdown, clicking restart will always do a full reboot. Shift clicking shutdown will do a full shutdown like you said, but shift clicking restart will start recovery mode.

[–] EonNShadow@pawb.social 26 points 1 year ago (1 children)

I explain fast boot to people by saying "for some reason Microsoft went and made the Shut Down button not actually shut down your PC, it really just puts it into a 'deep sleep' mode, and to their credit, it lets them say that boot times are faster... But it also means that in order to FULLY restart the PC, you have to click restart... I know it's a pain"

Usually I get looked at like I'm from another planet, but that reaction means they'll probably remember it later.

[–] Ziglin@lemmy.world 2 points 11 months ago (1 children)

And sometimes fast boot (I'm assuming we're both talking about the bios setting) causes so many blue screens in windows that it becomes almost unusable.

[–] lightnsfw@reddthat.com 11 points 1 year ago

I don't even bother checking. I tell them I'm going to do something on my side that might cause their computer to reboot and then reboot it remotely.

[–] sundray@lemmus.org 24 points 1 year ago (2 children)

"Did you restart your computer?"

"............. yes?"

[–] RegalPotoo@lemmy.world 36 points 1 year ago (1 children)

opens task manager

sees a system uptime of 4 years

I'll lose my tabs!

[–] eatham@aussie.zone 2 points 1 year ago

And several gigabytes of ram taken by chrome.

[–] SpeakinTelnet@programming.dev 22 points 1 year ago (1 children)

"OK then do me a favor, shut it down, unplug the power for 5 second and plug it back in"

[–] s12@sopuli.xyz 3 points 11 months ago

Everyone uses laptops that plug into workstations like desktops now.

[–] doctordevice@lemmy.ca 21 points 1 year ago

The user always lies. Or even if they don't, they can't intimidate the ghosts in the machine like you can.

[–] grrgyle@slrpnk.net 7 points 1 year ago

This why I ask "can you restart it again, and just tell me what you see, please"

[–] Ptsf@lemmy.world 3 points 11 months ago