this post was submitted on 14 Oct 2023
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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech (www.businessinsider.com)
submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world
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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart's anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

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[–] MinimalistPotato@sh.itjust.works 10 points 1 year ago

One time I went to wal-mart and at self-checkout there was a security guy (with a bulletproof vest...) with the employee. I don't know if he was there to look intimidating to potential thieves or to protect the employee from violent customers, but I did not like the feeling of him watching me scanning my items. Am I a customer or a potential profit-loss theft for wal-mart? I fucking hate that company...