this post was submitted on 14 Oct 2023
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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech (www.businessinsider.com)
submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world
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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart's anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

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[–] dylanmorgan@slrpnk.net 19 points 1 year ago (1 children)

The police and security would tackle clearly unwell people who were shoplifting food, face pushed into the concrete type of thing.

Cops can generally get away with that. Store security guards assaulting customers open the store up to a lawsuit.

[–] tocopherol@lemmy.dbzer0.com 6 points 1 year ago

True, the store security usually didn't actually do anything, the police would be doing that while the security talks to them, but on two occasions I did see the security tackle a person.