this post was submitted on 14 Oct 2023
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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech (www.businessinsider.com)
submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world
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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart's anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

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[–] SmashingSquid@notyour.rodeo 33 points 1 year ago (1 children)

This isn’t about the weight sensors, it’s using “computer vision” to detect you didn’t scan something and forces employees to get involved.

All the Walmarts I’ve been to have the bagging area weight sensors turned off. It seems the local grocery store finally turned theirs off because using a reusable bag used to set it off.

[–] sartalon 20 points 1 year ago

Yeah, I got pinged twice, in one visit because I moved shit around, trying to organize.

Way more false positives, in my opinions.