this post was submitted on 23 Jun 2024
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Apple
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I’ve had this issue ever since I got one of the latest model a year ago. Need to reset it like once a month.
A factory reset didn’t fix it :/
And I have another Apple TV 4K which is one generation old that’s never had the problem.
That's interesting.
The Apple TV is the First generation 4K model with 64 GB (Model: A1842)
Source: https://support.apple.com/en-us/101605
We bought the new remote because we thought we could use two remotes simultaneously, which turned out to be poor documentation.