this post was submitted on 11 Oct 2023
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[–] drekly@lemmy.world 57 points 1 year ago* (last edited 1 year ago) (2 children)

I've had this multiple times.

Tried to leave a big detailed helpful negative review and it gets flagged for being suspicious, with no copy of the review attached so I have to write it all again. And then it gets removed again.

I just looked in my emails. The exact phrasing was "We have reviewed our decisions and concluded that the product you received is authentic. As a result, we removed your review specific to this product. This ensures other customers see reviews that reflect the current shopping experience."

Most recently it happened with a body trimmer, where I never questioned the inauthenticity, and then a zojirushi travel mug that I genuinely believe was a fake, and attached a lot of evidence.

[–] chiliedogg@lemmy.world 21 points 1 year ago

Give it 2 stars instead of 1.

And never read the 5-star reviews.

[–] detalferous@lemm.ee 3 points 1 year ago

Amazing. Thanks for the description.