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Generative AI could soon decimate the call center industry, says CEO (www.techspot.com)

submitted 7 months ago by MichaelTen@lemmy.world to c/technology@lemmy.world

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[–] SpaceNoodle@lemmy.world 23 points 7 months ago (1 children)

An Air Canada spokesperson said in a statement to The Washington Post that the airline will comply with the tribunal’s decision.

The most shocking part

[–] Chrobin@discuss.tchncs.de 18 points 7 months ago (1 children)

Pretty sure a court told them to.

[–] SpaceNoodle@lemmy.world 7 points 7 months ago (1 children)

Usually the next step is "nuh-uh" followed by an appeal.

[–] echodot@feddit.uk 9 points 7 months ago (1 children)

Someone with an expensive calculator probably worked out that it would be more expensive to fight this and just allow it.

[–] SpaceNoodle@lemmy.world 11 points 7 months ago (1 children)

Someone expensive with a calculator

[–] FiniteBanjo@lemmy.today 3 points 6 months ago

The rare sort of Engineer who took classes in Finance and Statistical Analytics who can work out a past-present-future cash flow diagram on a whiteboard in like 5min because he never uses the compound interest factor tables and instead memorized the formulas.