this post was submitted on 01 Apr 2024
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They are supposed to be the glue that binds the internal team together as well as bonding to external groups.
The project manager organises external requirements and steers the project in the direction needed for the business. That direction might change depending on the status of other projects, it's their job to be on top of that.
They also report progress and roadblocks upstream so that those who manage groups of related projects can work on keeping everything running.
Whether they're actually competent, well that's something else entirely.
Exactly this. You don't realize how useful they are until you've had a good one. The amount of BS from other teams they can shield you from can make focusing on your own job so much easier.
Unfortunately the ratio of good to bad PMs leaves a lot to be desired.