this post was submitted on 14 Mar 2024
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When it's a social media manager acting like an actual human, it's one thing (like when the person running the Moon Pie account roasted the guy for telling them they were wasting their life), and the non-profits are almost always awesome at this (follow libraries, seriously). But if you're trying to write something relatable and your brand guidelines won't let you write about it in the way a normal human would (all-caps "PHILLY," writing "searching with Google" instead of "googling," ©®™ spam, etc) you've already lost.