this post was submitted on 27 Feb 2024
787 points (96.7% liked)
Technology
59578 readers
2943 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Try changing your user agent. What's the error?
When I was choosing a return site it kept saying, “oops there was a mistake. It was not your fault. Try again later”.
Their mobile app sucked too, so I installed chrome to see if it would work and it did right away.
If websites don't work on Firefox even if the user agent was changed to Chrome I recommend you to use a privacy preserving browser like ungoogled chromium.
Or find another service.
Bit hard to do that with government websites and stuff like that.
Time to emigrate! /s
How would I change the user agent? Never heard of this before, what is it?
It's a string that your browser sends to websites with information about the browser itself and your OS. Sometimes that info will be used to block functionality.
Years ago I tried to use TurboTax from Firefox on Ubuntu. It wouldn't work because only Internet Explorer on Windows was supported. I changed the user agent to make it appear as though I was using a supported setup, and it worked flawlessly.
I haven't actually needed to use one in a long time, but an extension search for "user agent switcher" should turn up something that can do it.
Easiest would be to install a plugin such as "User-Agent Switcher." This is the string of text that identifies what browser, version, and platform you're running to the server you're accessing.
This is the way I do it when necessary.
Thanks! I just downloaded chrome to use for this one off instance. I’m pretty degoogled, but needed to book a flight so I just needed to get it done.