this post was submitted on 23 Feb 2024
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Any time a product has multiple failure in a point like this, in this case a narrow part of a glass structure, it is a design defect. These are all in exactly the same place, right in the middle above the nose.
It should be obvious that the location of the crack is where the glass could bend when the sides are pulled in to fit the person's face when the straps holding in on are tightened. Clearly they allow that area to flex too much for the materials used to hold up.
No, it's definitely user error. Apple clearly states in the manual, that you're not supposed to use the goggles like goggles!
So the goggles, they do nothing?
They're clearly looking through it wrong.
Not a design defect a mfg defect. Glass doesn't split perfectly like that if it's a design issue imo.
While it is possible that manufacturing could contribute, if the quality control is done and the tolerances are withing the design specs and it fails then it is a design issue. A better design would handle a significant amount of extra stress in this part of the goggles.