Not The Onion

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Air Canada must pay damages after chatbot lies to grieving passenger about discount – Airline tried arguing virtual assistant was solely responsible for its own actions (www.theregister.com)

submitted 9 months ago by ylai@lemmy.ml to c/nottheonion@lemmy.world

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[–] intensely_human@lemm.ee 11 points 9 months ago (1 children)

Because there is something far nastier in the world than self interest. This airline seems to me like it was operating from a place of spite.

[–] Patches@sh.itjust.works 3 points 9 months ago

It's a corporation. Of course it's operating from a place of spite.