Not The Onion

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Air Canada must pay damages after chatbot lies to grieving passenger about discount – Airline tried arguing virtual assistant was solely responsible for its own actions (www.theregister.com)

submitted 9 months ago by ylai@lemmy.ml to c/nottheonion@lemmy.world

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[–] andrew_bidlaw@sh.itjust.works 104 points 9 months ago

That's an important precedent. Many companies turned to LLMs to cut the cost and dodge any liability for whatever model can say. It's great that they get rekt in the court.