this post was submitted on 25 Sep 2023
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They effectively have been abolished at mine. 30+ self serve, occasionally they have someone, but don't start until a hour after opening time, it's only 1 person. They don't cover breaks, so just close staffed check out then. Sometimes they are doing other jobs and you have to stand at the checkout for them to come over and open it up for you.
They are definitely discouraging it and make you feel like you are being difficult if you want to use them.