this post was submitted on 15 Jan 2024
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'It hasn't delivered': The spectacular failure of self-checkout technology (www.bbc.com)
submitted 10 months ago by ooli@lemmy.world to c/technology@lemmy.world
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[–] Zeshade@lemmy.world 27 points 10 months ago

This article really sounds like it describes an alternate reality to me. Interesting to see how many people in the comments seem to hate self checkouts but here in the UK they seem to work fine. Shops seem to have found the right balance. In the same shop you'll have queues advancing rapidly at self checkouts and people run tills with shorter queues for customers who prefer the human interaction.