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“Absurd”: Google, Amazon rebuked over unsupported Chromebooks still for sale (arstechnica.com)

submitted 1 year ago by soyagi@yiffit.net to c/technology@lemmy.ml

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[–] autotldr@lemmings.world 0 points 1 year ago (1 children)

This is the best summary I could come up with:

Thirteen Chromebook models have met their death date since June 1 and won't receive security updates or new features from Google anymore.

The US Public Interest Research Group (PIRG) pointed this out in a press release Wednesday, sharing screenshots of the models:

The US PIRG's release highlights eight ChromeOS devices from Asus, Acer, Dell, Lenovo, HP, and Samsung, all easily purchasable on Amazon despite their expirations.

The advocacy group's latest release highlights how easy it is to buy expired laptops, which can lead to security threats, e-waste, and wasted money.

We have been tracking the specific Chromebook models listed in the June letter that recently expired this summer and were shocked to find them still for sale with no warnings.

Retailers need to make changes to protect customers, since Chromebook support expiration dates can be unclear if they're not included on listing pages.

I'm a bot and I'm open source!

[–] pineapplelover@lemm.ee 0 points 1 year ago (1 children)

Having been in a school system that only uses chromebooks and the google suite. I can tell you this system hurts tech literacy skills a lot. Not even knowing what an .exe is or how to run it, not knowing basic Microsoft products and other industry standard programs. People who use Chromebooks are also really slow and aren't technically savvy at all.

This is just a list of more things to add on top of the discussion on why Chromebooks are a terrible investment.

[–] HaunchesTV@feddit.uk 0 points 1 year ago (1 children)

Okay, first of all calling people that use Chromebooks "slow" is maybe a little too far, maybe rein that in a little.

I can tell you from years of experience that using a Windows device isn't a qualifier for being tech literate at all; the large majority of people don't make any effort to learn how to use their device effectively, regardless of which OS it's running.

In my organisation we'd tried giving Chromebooks to users with basic needs but very often they'd return it saying "it's not good enough". We'd check the usage reports and so many of them had apparently come to this decision within 30 minutes. We'd give them a Windows device instead and they'd still raise support tickets for basic, Google-able things like setting default apps and how to unmute their sound.

I have this theory that some people are 'computer people', in the same way some are dog people or cat people. Everyone else just doesn't know how to have a 'relationship' with a computer and they get frustrated when they can't immediately understand it.

[–] nilloc@discuss.tchncs.de 1 points 1 year ago

Everyone else just doesn't know how to have a 'relationship' with a computer and they get frustrated when they can't immediately understand it.

And those are iPad people.