this post was submitted on 03 Oct 2023
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We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.

In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we've also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:

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[–] Professorozone@lemmy.world 10 points 2 years ago

What they did to me was:

When I went to watch a movie I had purchased, a message came up saying that it was no longer available on Amazon prime and to watch it I had to download an app and watch it on another service. The app was free and I didn't have to pay anything to watch it but I want to say there was something else wrong with it, like the service was free or it had commercials or something. Not sure.

[–] Pyr_Pressure@lemmy.ca 10 points 2 years ago

This is why I don't buy digital media (other than games).

I pay the fee to stream but I won't give them more money to "buy" their movies or "rent" them.

[–] LavaPlanet@lemmy.world 10 points 2 years ago (6 children)

Google is just as bad, trying to do the right thing and support the movies we love, and now Google has locked all my movies so only I can watch them. I can still load them on the telly in the lounge, but I specifically bought them to be shared amongst my kids, who now can't see them. They make it impossible to follow their rules. It's become impossible to buy digital. I'm tempted to go apple and try Apple store, for all my purchases. I just want it all in one place and to actually own what I purchase. They're talking out both sides of their mouth. On one hand they lambast you for taking a copy of something, but if you buy a copy they can take it away at any time and you don't own it. There is no contract where money is traded for a product.

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[–] downpunxx@kbin.social 10 points 2 years ago (3 children)

you've never purchased anything digitally, from any of these motherfuckers, just rented them for sometimes what turns out to be an extremely long time, and sometimes not. step right up folks, one born ever minute.

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[–] utopiah@lemmy.world 10 points 2 years ago* (last edited 2 years ago)

shocked Pikachu face

Did customers really forgot the ebook 1984 event or assume they'd "just" get "better"?

Honestly kind of deserved, don't buy from Amazon! Wondering why? Read Chokepoint capitalism but TLDR their business model is monopoly and monopsony. They're terrible.

[–] judas@lemmy.ca 9 points 2 years ago (2 children)
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[–] coralof@lemmy.world 9 points 2 years ago

This is why I use xManager for free Spotify Premium, YouTube Revanced for free YouTube premium, and torrent everything else that I need. I'm so tired of subscriptions for literally everything.

[–] HawlSera@lemm.ee 9 points 2 years ago* (last edited 2 years ago)

This is why I stopped buying movies on this platform, on anything else, if something gets delisted but I bought it before that happened I get to keep it...

Amazon Prime done fucked up

[–] ShittyBeatlesFCPres@lemmy.world 9 points 2 years ago

That’s why I stopped using streaming services and started robbing studio executives and using the proceeds to buy physical media from the dude parked in front of the FastTax.

[–] seitanic@lemmy.sdf.org 8 points 2 years ago (1 children)

This is why if they don't let me download it, then I don't pay for it.

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[–] egeres@lemmy.world 8 points 2 years ago (2 children)

And they reimburse you that money with a gift card? Is that even legal?

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[–] onlinepersona@programming.dev 8 points 2 years ago (5 children)

How is this a surprise? How is anybody surprised? Why is this news?

[–] HiddenLayer5@lemmy.ml 8 points 2 years ago

Not a surprise, but still disgusting when we actually see it happen.

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[–] RoseRose56@lemmy.world 8 points 2 years ago (1 children)

As I said(probably) in another post, you own nothing since you sing up and accept the terms. They can change the terms when ever they want, they can remove videos when ever they want or the rights for a movie or series end. If you want to have something, find a provider that sells and lets download files, so you don't lose what you buy.

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[–] athos77@kbin.social 8 points 2 years ago (1 children)

This is why I don't 'buy' media from online services. You are depending on:

  • The service continuing to have the rights to the item
  • You continuing to be a member of the service
  • The service continuing to exist
  • You having the software or sometimes the hardware to access the service

Eff all that stuff ....

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[–] jordanlund@lemmy.world 7 points 2 years ago

Another reason physical > digital.

Donner cut is still right there on my shelf. If Amazon wants to take it, they can TRY. Good luck!

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