this post was submitted on 03 Oct 2023

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Amazon Prime Video is able to remove a video from your library after purchase. (lemmy.world)

submitted 1 year ago by szlwzl@lemmy.world to c/technology@lemmy.world

652 comments fedilink hide all child comments

We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.

In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we've also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:

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[–] dicepils@lemmings.world 10 points 1 year ago

That's bullshit

[–] utopiah@lemmy.world 10 points 1 year ago* (last edited 1 year ago)

shocked Pikachu face

Did customers really forgot the ebook 1984 event or assume they'd "just" get "better"?

Honestly kind of deserved, don't buy from Amazon! Wondering why? Read Chokepoint capitalism but TLDR their business model is monopoly and monopsony. They're terrible.

[–] LavaPlanet@lemmy.world 10 points 1 year ago (6 children)

Google is just as bad, trying to do the right thing and support the movies we love, and now Google has locked all my movies so only I can watch them. I can still load them on the telly in the lounge, but I specifically bought them to be shared amongst my kids, who now can't see them. They make it impossible to follow their rules. It's become impossible to buy digital. I'm tempted to go apple and try Apple store, for all my purchases. I just want it all in one place and to actually own what I purchase. They're talking out both sides of their mouth. On one hand they lambast you for taking a copy of something, but if you buy a copy they can take it away at any time and you don't own it. There is no contract where money is traded for a product.

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[–] HawlSera@lemm.ee 9 points 1 year ago* (last edited 1 year ago)

This is why I stopped buying movies on this platform, on anything else, if something gets delisted but I bought it before that happened I get to keep it...

Amazon Prime done fucked up

[–] ShittyBeatlesFCPres@lemmy.world 9 points 1 year ago

That’s why I stopped using streaming services and started robbing studio executives and using the proceeds to buy physical media from the dude parked in front of the FastTax.

[–] coralof@lemmy.world 9 points 1 year ago

This is why I use xManager for free Spotify Premium, YouTube Revanced for free YouTube premium, and torrent everything else that I need. I'm so tired of subscriptions for literally everything.

[–] judas@lemmy.ca 9 points 1 year ago (2 children)

Blu-ray FTW

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[–] onlinepersona@programming.dev 8 points 1 year ago (5 children)

How is this a surprise? How is anybody surprised? Why is this news?

[–] HiddenLayer5@lemmy.ml 8 points 1 year ago

Not a surprise, but still disgusting when we actually see it happen.

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[–] seitanic@lemmy.sdf.org 8 points 1 year ago (1 children)

This is why if they don't let me download it, then I don't pay for it.

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[–] athos77@kbin.social 8 points 1 year ago (1 children)

This is why I don't 'buy' media from online services. You are depending on:

The service continuing to have the rights to the item
You continuing to be a member of the service
The service continuing to exist
You having the software or sometimes the hardware to access the service

Eff all that stuff ....

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[–] RoseRose56@lemmy.world 8 points 1 year ago (1 children)

As I said(probably) in another post, you own nothing since you sing up and accept the terms. They can change the terms when ever they want, they can remove videos when ever they want or the rights for a movie or series end. If you want to have something, find a provider that sells and lets download files, so you don't lose what you buy.

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[–] egeres@lemmy.world 8 points 1 year ago (2 children)

And they reimburse you that money with a gift card? Is that even legal?

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