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An Indian status card is an official document issued by the Canadian government to First Nations people who are registered under the Indian Act. The card serves as proof of identity and legal Canadian identification, and can be used as ID for domestic flights.
He was then on the phone with WestJet customer service, and they didn't even know what an Indian status card was. They started asking if Corbiere was from India.
Well then it's obviously because of the name. Stupid Columbus...
/s
It's not an ID document that people often see. It's easy to get confused and in any uncertainty, it's best to not allow the passenger in. Though they should be aware and it should be a part of their training.
If your job mostly revolves around checking people's documentation and you fail to recognize government-issued ID (from the country in which you work, no less), you're objectively shit at your job.
I don't understand why you're making excuses for the airline. I did a better job than this as a 19 year-old cashier selling lotto tickets.
I won't argue with you there... You're totally right.
The westjet employee didn't read the expiry date at the top, 2029, and wouldn't when they tried to show them again. It wasn't uncertainty it was arrogance
Ahh OK. Yeah then they're a dick.
Fun fact (for everyone that does not already know). When Christopher Columbus was attempting to reach the East Indies by sailing west, he instead landed in the Americas, which he mistakenly believed to be part of Asia. He then misidentified the native people as "Indians".
Yes that's why I wrote "Stupid Columbus." It's all his fault.