this post was submitted on 23 Sep 2023
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I have recently started a new position and am required to use an app that has three Facebook trackers, one of them being a Facebook location tracker according to Exodus App Privacy in order to get your food when it would literally work perfectly fine ordering to a real cashier or shit even a website rather than having to download an app.

I have also read many stories of people that live in apartments that require them to use a mobile app for god damn LAUNDRY. All you need, is a card reader, and it will work perfectly fine like it has been for the longest time.

Privacy concerns aside, it is just annoying that you need this app and that app and this app and that app and it just clutters space on your phone. Security concerns too as now they have all of this additional info on you online, such as your phone number your email your real name, instead of just your credit card info like a card reader would have. And I am willing to guarantee that their security model is absolute horseshit because they have such a small team of engineers working on the app and the servers.

Literal enshitification

Magne

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[–] radix@lemmy.world 240 points 1 year ago* (last edited 1 year ago) (20 children)

A person's music taste seems to crystalize at some point in their teenage years. The bands you loved at 15-17 are probably the bands that you'll love forever.

Likewise, I'm finding that my relationship with information services as a whole probably crystalized a while ago, and the new era of "apps for every individual thing" is just wholly unappealing. Give me a web browser to interface with your information. If I can't get it done with that, I'm more likely to move on to some even older tech and skip your product altogether.

Now if you'll excuse me, I'm late to bingo. And get off my lawn.

Me: "seems to" "at some point" "probably" while making a minor, secondary point. Others: Severely Triggered

[–] NENathaniel@lemmy.ca 70 points 1 year ago (2 children)

I'm doing my best to constantly listen to new music every week to keep fresh and malleable in my taste

[–] expatriado@lemmy.world 38 points 1 year ago (3 children)

yea, discovering is part of the fun

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[–] Scrof@sopuli.xyz 37 points 1 year ago (2 children)

Dunno I can't stand the music I listened to in my teenage years.

[–] A_Random_Idiot@lemmy.world 22 points 1 year ago (1 children)

I dont listen to anyone I liked as I kid cause they all came out as sex traffickers and pedophiles.

now I just listen to disney music, and waiting for the inevitable horror revelations with regards to those.

[–] swab148@startrek.website 21 points 1 year ago

Well, it's Disney so...

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[–] RaivoKulli@sopuli.xyz 32 points 1 year ago (1 children)

The bands you loved at 15-17 are probably the bands that you'll love forever.

Thank god that wasn't the case. Listened to some awful shit as a kid

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[–] centof@lemm.ee 108 points 1 year ago (2 children)

I realize you may just be venting but consider complaining to your college administration either via your student council or by yourself.

It should not be the norm to have to tell a stranger where you are to eat food.

You are paying for your education even if you are doing so via a loan and that gives you the right to tell them how you feel about them invading your privacy. In college and in jobs authority figures routinely try to control you and it is worth learning to take a stand against such abuses.

[–] chunkystyles@sopuli.xyz 29 points 1 year ago* (last edited 1 year ago) (1 children)

They literally could not give one fuck less. They are probably being paid or otherwise are getting some other kind of kickback to push these apps. Colleges are...I hesitate to say greedy, but let's call it "capitalistic".

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[–] DocMcStuffin@lemmy.world 74 points 1 year ago (9 children)

I went to college before it was app everything and our student id's were smartcards. Dining plan associated with the smartcard. Just stick it in the reader when you show up and you're good. You could put cash on your card then use it for the vending machines or laundry or any little incidental on campus. If you needed cashed added to your account, your parents could go online and do it, or you could. That was the only online component. The entire system just worked without any fuss or privacy concerns or anything.

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[–] spaghettiwestern@sh.itjust.works 68 points 1 year ago (23 children)

The number of business that just expect that everyone has already downloaded and installed their app has become ridiculous.

Best Buy now demands an app be installed for order pick up. They are so sure you'll have already done that there are no instructions in their parking lot for pick up that don't include the app, no way to call them, and the lot employees say, "Just use the app and we'll get your order." It's like the 20% tips programmed into just about every payment machine these days. No, I won't leave you a 20% tip for handing me a receipt.

Even when going to Best Buy's service desk the reps looked at me like I was crazy. "No, I won't install your app to pick up an order" was met with confusion and open irritation. Fuck that.

And don't get me started on 'Reddit is better in our crappy Reddit app.'

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[–] guyrocket@kbin.social 62 points 1 year ago (7 children)

How can people push back on this insanity? I don't want 500 goddamn apps on my phone nor do I want 500 accounts on "portals" or what fucking ever your calling it today.

I agree with OP, but how do we resist the borg?

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[–] jackfrost@lemm.ee 59 points 1 year ago (4 children)

My apartment complex wants me to download some third-party app just to pay my rent, instead of using their perfectly serviceable web portal. I assume they're getting a data harvest kickback that's buried in several layers of fine-print legalese, which will be used to send me targeted spam and junk mail. And that data will be sold and re-sold to other parties ad infinitum. Whatever they can collect about my personal life, for sale to any asshole with enough cash in their pocket. Fuck that. I shouldn't have to deal with this bullshit just to keep a roof over my head.

[–] grabyourmotherskeys@lemmy.world 28 points 1 year ago (3 children)

I was visiting family in the city I grew up in and we decided to go to this place that now charges for parking. It's a city lot. I figured I have to get this app to park. The city app.

First, it was a nightmare of horrible bad UX and half-assed customization. Second, it took about 15 minutes of bs to pay for parking (time outs, a couple 2fa's, we need you to use a social but we haven't set up that login path correctly). Finally, get parking paid, my wife is losing her mind thinking I'm an idiot because it took so long, and then the spam calls started. I literally wasn't into the building and I was getting spam texts and robo calls. I'm not talking "goods and services I might like" , this was "Canadian border services has determined you have unpaid fines" voicemails and "hi, i just found your number again can u text" type stuff. Just wild.

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[–] AnAngryAlpaca@feddit.de 54 points 1 year ago (13 children)

My favorite barber was booked out recently, so I just walked into the next one across the road, which looked new and had no customers inside. Asked for the haircut, and he said sure, what's your name and email address? I was confused and asked why he would need that, and he said it's for his app to book appointments and charge customers.

I walked out without getting a haircut.

[–] m_f@midwest.social 33 points 1 year ago

Good, that's the only way people like that will change

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[–] ChrislyBear@lemmy.world 54 points 1 year ago (5 children)

And furthermore: Most of these shitty apps are nothing more than overblown API clients. Which means they didn't want to build a website and operate a webserver, so instead you provide the processing power for the UI yourself. These apps usually can't do anything on their own, if you are offline, becaue all the value is generated remotely by the actual server.

The modern software experience sucks much!

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[–] Cihta@lemmy.world 52 points 1 year ago (6 children)

An app in itself isn't a bad thing.. it's the requirement that is wrong. Everything these days does seem to be geared around data mining and control. That well has to be getting awfully dry because it's getting worse and worse.

You can't even use many products without having an app that needs to be connected online so it can read your contacts and searches and such. Sites are getting harder to use if you have a DNS ad blocker or VPN on. Not sure where it ends..

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[–] Krakova@kbin.social 51 points 1 year ago (19 children)

My apartment “upgraded” us to digital locks and now we have to use an app to unlock our door. I was so pissed the entire time they were installing them. I don’t like the idea that the locks could run out of battery and keep us out, and I feel much more insecure in my apt. It also feels like our comings and goings can be spied on now. I hate this future.

[–] SmashingSquid@notyour.rodeo 21 points 1 year ago (1 children)

The worst part of that is if your apartment management company gets phished then that person can now get into everyone’s apartment without setting off red flags to other residents since they can just unlock and walk right in.

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[–] arefx@lemmy.ml 42 points 1 year ago (2 children)

Smart phones ruined the internet

[–] mypasswordis1234@lemmy.world 55 points 1 year ago (9 children)

No. The corporations have ruined the Internet

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[–] Phegan@lemmy.world 42 points 1 year ago (3 children)

Capitalism ruined the Internet

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[–] dylanmorgan@slrpnk.net 42 points 1 year ago (5 children)

Funny you mention enshittification, I just watched a talk from Cory Doctorow who coined that term and he pointed out the reason for insisting on an app is that it means you can’t block ads without violating the DMCA. Browsers can have adblocker extensions, apps cannot (unless you hack them.)

[–] flumph@programming.dev 32 points 1 year ago (7 children)

it means you can’t block ads without violating the DMCA. Browsers can have adblocker extensions, apps cannot (unless you hack them.)

I imagine this is just going to lead to more people using DNS ad blockers. My phone literally can't access your ad server, sorry.

[–] DAMunzy@lemmy.dbzer0.com 29 points 1 year ago (9 children)

Private DNS FTW!

dns.adguard.com

On Android:

  1. Swipe down and select settings (the gear)
  2. Search for: DNS
  3. Select Private DNS.
  4. Select Private DNS again.
  5. Select Private DNS provider hostname.
  6. Enter: dns.adguard.com
  7. Select Save
  8. Enjoy most ads being blocked in apps.
  9. Might work poorly on public wifi (Walmart wifi for example doesn't work with a private DNS set).

On Apple:

  1. Fuck if I know.
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[–] eumesmo@lemmings.world 42 points 1 year ago (7 children)

Can't agree more. And the issues go beyond data harvesting. For example, recently, I lost my phone and carried on for a while without it, only to realize we're building a society in which we are slowly losing our citizenship rights if we don't have a phone. I found myself locked out from many things, and having to go so many alternate routes, that I had to get a new phone quickly.

It all happened so subtly, and I saw it happening, but still, it's hard to believe we came to this point without the people manifesting some sort of opposition. I get even more worried about the developing countries, where not everyone can properly afford a phone.

I think we are the frogs being boiled in the pot of enshittification

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[–] MargotRobbie@lemmy.world 41 points 1 year ago (1 children)

I insist on doing as much as I can on my mobile browser to reduce the number of apps I have and only use apps that I feel are useful. Forcing me to use an app for trivial things just means I won't use your service at all.

Works pretty well, and one of the things I like about Lemmy is that the mobile browser experience is perfectly fine, it's good in its simplicity.

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[–] HiddenLayer5@lemmy.ml 41 points 1 year ago* (last edited 1 year ago) (6 children)

I'm sure we've all experienced this...

Go to example.com

"Ooops! It looks like you're on a mobile device, which we for some asinine corporate reason don't support on our desktop site! No "enable desktop site" won't make this message go away because we make an unreasonable effort to deny you access to our site. Go to mobile.example.com instead."

Goes to mobile.example.com

"Just kidding! What, you think we were actually going to let you access this without installing something? No, fuck you! This page is literally just a full screen ad for our app and has no access to any other part of platform, download it and agree to it's fifty permissions before we'll even give you a glimpse of our content!"

[–] ForgotAboutDre@lemmy.world 19 points 1 year ago

When you download the app, it's just a web page packaged with all the tracking software.

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[–] thecam@lemmy.world 38 points 1 year ago (4 children)

I refuse to use services that demand you use their app.

Services only need a website for the most part, not only is this easier for development cost but it is simplier to create a mobile friendly website instead of creating an Android app, iOS app and a desktop app.

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[–] CharlesDarwin@lemmy.world 38 points 1 year ago (1 children)

Yes, this is a trend I've been commenting on for...well it seems like a very long time.

It's clearly enshittification in nearly every single case; the more clueless johnny-come-lately tech-trendsters want to label me as just being old-fashioned or something when I bring it up. Trying to explain to them what is going on is usually a pointless exercise, as they have been steeped in a new==better mindset that is nearly ironclad and since they didn't use reason to get themselves into that position, but instead, emotion, trying to reason them out of it is not going to happen...

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[–] pukeko@lemm.ee 38 points 1 year ago (5 children)

A while ago, I started keeping a personal library/journal/etc. using Logseq. I could fire up Logseq in any browser on the planet, connect to my notes, and jot down whatever idea I had in the moment, all in a FOSS journal that stored my notes in plaintext markdown.

Then ... I don't know what happened, but 100% of their effort went into building an app, which then required them to build a (paid, proprietary) sync service, all rather than just releasing a self-hosted build of the web interface so I could spin up my own note-taking server. (Please don't suggest alternatives; I've probably tried them all.) To "preserve privacy" and promote "local first", I had to download an app and rely on a closed-source backend to do something I could trivially accomplish on my own. If my platform doesn't support the app, no notes, unless I rely on the increasingly unmaintained web "demo" that does exactly 100% of what I need from the service, despite dozens of features missing compared to the app version.

But the kicker is that I cannot install things on my work computer. At all. Not portable apps, nothing. I will get a phone call from infosec if I even try, because we are a heavily regulated company. So if I have a bright idea at work, a thought I want to preserve, find a good article, etc., I have to go to another device. I have to interrupt my workflow, change my focus completely, and, probably, lose half of what I wanted to capture.

The thing is, I don't think they're data farming. I think they're running a really good project! Users were begging for an app. "When are you going to release an app?" was a common question forever, because a whole generation of dingleberries cannot be bothered to go to a website that does the same thing, faster, and better than any app.

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[–] some_guy@lemmy.sdf.org 35 points 1 year ago (9 children)

Need an account just to use my new gaming console. Another account to play Diablo IV. I bought the goddamned console and game. I had to sign into an app for the console. Why can't I just play the game? The Samsung display that I got for the console (I have a projector, so I needed something for daytime use) is a "smart" display. That wanted me to create an account with an app on my phone. I just woke up, so if I rambled, oh well.

I think we're at the point where everything will suck to the greatest degree from now on. There's no room left for business not to suck (Amazon ads on Prime unless you pay more, as an example). Goodbye anything that isn't terrible.

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[–] dual_sport_dork@lemmy.world 35 points 1 year ago

And related, if your hardware product requires me to create Yet Another Account just to plug it into my computer and have it work, I'm returning it.

[–] TootSweet@lemmy.world 33 points 1 year ago (10 children)

I opened a bank account at Bank of America. Apparently it was just a matter of course to make people install the BOA app before opening an account. I practically had to fist fight them to get them to drop it. It was like they got commissions for every app install or something. Scary, honestly.

At least I learned from the experience that "I actually don't have the Play Store on my phone" isn't a good way to get them to drop it. I guess next time I get hard sold on an app, I'll go the "I'll decline the app, thanks" route. We'll see whether that works or not.

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[–] JoJoGAH@lemmy.world 31 points 1 year ago* (last edited 1 year ago)

I went to join Planet Fitness, they insist on an app. They watched me leave. Kroger charged more than advertised, ooooh it was a digital coupon only available through the app. I left the item with the cashier. Order out? Only on an app? I guess I didn't want to eat that so much anyway.

Edit to add: I don't know how we are going to deal with apps that are forced upon you, that feels really gross especially if you are younger, like at your school. Forced commodification should be illegal.

Not going to do it, it feels controlling and abusive and I've worked too damn hard to let that shit go on.

[–] arc@lemm.ee 29 points 1 year ago* (last edited 1 year ago) (15 children)

This won't help in the above case so it's a little off topic. But I got rid of Twitter on my phone and still use Twitter on my phone - Basically you just open twitter.com in Firefox, and go to the menu and click "Install". Now you get a launcher icon to an "app" but it's just the website hosted by the browser.

Instantly saves 150Mb, stops it doing evil shit and because it's hosted in Firefox I get to block all the ads.

I would advise doing this with any app which has a desktop / mobile version and see what happens - Facebook, Reddit, LinkedIn etc. Some social media sites will nag you to install the app but some won't or will be functional in spite of it.

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[–] kambusha@feddit.ch 28 points 1 year ago (11 children)
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[–] FlyingSquid@lemmy.world 25 points 1 year ago (9 children)

I had to download an app to pay a bill recently. What the fuck is that about?

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[–] Hamartiogonic@sopuli.xyz 24 points 1 year ago* (last edited 1 year ago) (1 children)

Sounds very hackable. Have you considered getting a degree in information security and penetration testing? All you have to do is hack all the systems to give you free lunches and access your neighbor’s laundry and anything else you can think of. Then write a thesis about how you spent several years messing around with the world around you. It’s science if you write it down.

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[–] etuomaala@sopuli.xyz 22 points 1 year ago (2 children)

Large parts of the City of Toronto bike share—public infrastructure—requires such an app. Taxpayers without an iphone or android computer can't access the services they already paid for.

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[–] tabular@lemmy.world 20 points 1 year ago* (last edited 1 year ago) (1 children)

Does the uni not cater to older people who don't have a phone? They probably have old systems in place for them if you insist to them you don't have a phone.

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[–] aceshigh@lemmy.world 20 points 1 year ago (7 children)

i want to go to a restaurant and get a physical menu, instead of having to dl an app using a QR code.

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[–] CancerMancer@sh.itjust.works 19 points 1 year ago (9 children)

Just put my oldest child in school this year and I had to download FOUR apps. Four fucking apps. Why? This could have been a Progressive Web App and a push notification service. There is no need for this.

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