this post was submitted on 27 Jan 2025
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Sharon Vincent says it's "disgusting" that Rogers Communications gave some customers a discount when they complained about price hikes to their monthly bills, but others β€” such as herself β€” got nothing.

She's one of hundreds of Rogers customers who've written to Go Public, frustrated by monthly price increases to their bills they say were unexpected. Now, some are angry that friends and family who've complained to Rogers have had their bills lowered while others have struck out.

Canadians shouldn't get unequal treatment from a company that's received over $110-million dollars from the federal government over the past few years, says NDP MP Brian Masse, who's raised the issue of Rogers' price hikes on Parliament Hill.

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[–] SneakyWeasel@lemmy.ca 12 points 3 days ago (1 children)

I will never go back to rogers, no matter what thr deals are. 17 years ago i was with rogers and i would check my bill every month or so and there would be these random little price increases. I would call rogers and they would always be like "very sorry sir but sometimes the computers miss calculate some charges". I left rogers so fast and never looked back.

[–] wise_pancake@lemmy.ca 5 points 3 days ago (1 children)

I didn’t buy a house because it was in a strata that could only use Rogers.

All because I hated being their customer so much.

[–] SneakyWeasel@lemmy.ca 2 points 2 days ago

That sounds like a horrible situation. Rogers and a strata

[–] unbanshee@lemmy.dbzer0.com 3 points 2 days ago

Telecom is critical infrastructure and this country is too geographically large for for-profit companies to bring good, cost-effective service to everyone, especially in rural areas. They charge us some of if not the highest rates in the developed world. Their business practices are predatory. Not to mention Telus' apparently unchallenged ingress into healthcare services.

Fucking nationalize it.