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Plex remote access - low quality even with gigabit fiber (lemmy.world)

submitted 5 months ago* (last edited 5 months ago) by triptrapper@lemmy.world to c/selfhosted@lemmy.world

32 comments fedilink hide all child comments

Hey all, I'm very new to self-hosting and have no background in anything computer-related. I'll explain in as much detail as I can. I'm running Plex on a Synology DS220+. I'm using the Plex app, i.e. not using Docker (see note below).

The issue: I can watch Plex on my local network in 4K, but outside my local network it barely makes it to 720p. I thought it was an issue with my upload speed, but I got gigabit last week and it hasn't fixed the issue. I have remote access enabled in Plex through a manually-specified port. The issue persists with my own account and any friends who have access to my library.

I appreciate any advice, links or questions you can offer!

NOTE: I understand the benefits of Docker and I promise to transition in the future. I spent many hours learning and troubleshooting, and it was even functional at times, but eventually I needed something that just worked.

EDIT: You all have been so helpful and supportive. Thanks for meeting me where I'm at and sharing some potential issues.

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[–] Decronym@lemmy.decronym.xyz 3 points 5 months ago* (last edited 5 months ago) (1 children)

Acronyms, initialisms, abbreviations, contractions, and other phrases which expand to something larger, that I've seen in this thread:

Fewer Letters	More Letters
DNS	Domain Name Service/System
HTTP	Hypertext Transfer Protocol, the Web
IP	Internet Protocol
IoT	Internet of Things for device controllers
NAS	Network-Attached Storage
NAT	Network Address Translation
Plex	Brand of media server package
SSL	Secure Sockets Layer, for transparent encryption
VPN	Virtual Private Network
nginx	Popular HTTP server

9 acronyms in this thread; the most compressed thread commented on today has 14 acronyms.

[Thread #817 for this sub, first seen 18th Jun 2024, 20:45] [FAQ] [Full list] [Contact] [Source code]

[–] sunzu@kbin.run 1 points 5 months ago* (last edited 5 months ago)

This bot is a total CHAD but can bots really edit their post?