this post was submitted on 01 Oct 2023
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[–] Heratiki@lemmy.ml 137 points 1 year ago* (last edited 1 year ago) (4 children)

Work at a hotel. We have them occasionally. When a room is found to have them the room is put off market for 24 hrs as are any adjacent rooms either beside or above/below. They’re chemically treated at the beginning of the 24 hrs. This includes destroying ALL linens and chemically treating any fabric surfaces as well. The rooms are “flipped” with every headboard and painting removed from the walls during treatment. The mattresses have bedbug prevention (bedbug covers) already on them but they’re inspected and replaced regularly. At 16 hours the rooms are checked and verified there are no active bedbugs. The rooms are then steam treated for good measure. At 22 hours they’re cleaned with special vacuums to prevent relocation.

If a guest is in the room when they are found then all of their clothing and laundry are heat treated and inspected.

This seems to be the industry standard for large corporate hotels. I work for one of the largest in the world. This is our SOP. It’s expensive but we don’t end up with infestations so it apparently works.

[–] Prior_Industry@lemmy.world 62 points 1 year ago* (last edited 1 year ago) (1 children)

That's some good (and reassuring) information! I would see why you need to be on top of it, it would destroy a brand if it became known as bedbug infested.

Also a good reason to avoid AirBNBs

[–] Corkyskog@sh.itjust.works 18 points 1 year ago (1 children)

How are not all AirBNBd infested? is almost a more interesting question.

[–] spacecowboy@sh.itjust.works 3 points 1 year ago

They are infested, but with stupid people instead.

[–] AcornCarnage@lemmy.world 23 points 1 year ago (1 children)

That's way more thorough than I would have expected!

[–] fluxion@lemmy.world 17 points 1 year ago

I'm guessing it depends on the hotel management.

[–] Powerpoint@lemmy.ca 3 points 1 year ago

This is why we avoid Airbnb's now plus the price is pretty much the same. Much better peace of mind.

[–] Very_Bad_Janet@kbin.social 1 points 1 year ago (1 children)

Can you say what hotel.group this is? I want to go there.

[–] Heratiki@lemmy.ml 1 points 1 year ago (1 children)

I work for Travel and Leisure technically but specifically the Wyndham Resorts would be the line of hotels I work in. Even when I worked for Starwood Luxury Brand hotels it was similar but rather than chemical treatment it was whole room heat treatment which required removing nearly everything from the rooms first.

[–] Very_Bad_Janet@kbin.social 2 points 1 year ago

Thank you for your reply!