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Samsung purposely knives customer's TV to weasel out of repair (www.youtube.com)

submitted 9 months ago* (last edited 9 months ago) by wildflower@lemmy.world to c/technology@lemmy.world

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View on piped: https://piped.video/watch?v=cyWlACuhqNg

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[–] Fapper_McFapper@lemmy.world 27 points 9 months ago (1 children)

The answer starts at the 10’07” mark of that video. Basically he admits that he believes the technician put the scratch on the TV. The problem is that the call to Samsung happened a week after the technician’s visit. You mean to tell me that this guy suspected that the tech made the scratch himself but this guy never bothers to review the footage before calling Samsung? But at the same time he’s paranoid enough to record the tech because they mounted one of his TVs wrong. Just not paranoid enough to review the footage after a scratch is found on the screen. Something doesn’t add up.

[–] Buffalox@lemmy.world 12 points 9 months ago

The problem is that the call to Samsung happened a week after the technician’s visit.

You are so dishonest, the technicians said he would return, when that didn't happen within a week, he called Samsung again.