this post was submitted on 25 Sep 2023
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I hate self check out and what it's become.
It should be the '10 items or fewer' line. Not, a full cart. If you can't carry the items in a basket, you need to go in a regular line.
My local grocery store has like 9 self check outs, with 1 person sometimes staffed to fix them when they fail (not if, when) and they have 1 regular lane open. And everything ends up with a long line and it's infuriating. Oh and the manger standing in the back 'monitoring things' acting like they're doing anything, but isn't doing the right thing and opening up a new lane.
Also, far too many people are over leaving into 'im an introvert' and playing it up to poorly written teen sitcom levels.
Dang, you guys cannot scan all items in the store? Then pack everything already in bags within your cart, and only put the scanner back and pay?
I wish, that sounds amazing.
We can in one of the chains here, very convenient. Also, there's enough self checkout points so that slow check outs are not a problem.