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this post was submitted on 24 Sep 2023
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Technology
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This is the best summary I could come up with:
Multiple T-Mobile customers on X (formerly Twitter) and Reddit have reported that they’re able to see other users’ account data — including their current credit balance, purchase history, credit card information, and home address — when signing into their own T-Mobile accounts.
Some T-Mobile customers have mentioned seeing information from several other accounts, but the scale of the issue isn’t yet clear.
It’s prevalent enough that the T-Mobile subreddit has asked its users to avoid posting any further information for “security reasons.”
T-Mobile later blamed the issue on a “technology update” glitch and said the problem had been fixed as of Wednesday afternoon.
This was a temporary system glitch related to a planned overnight technology update involving limited account information for fewer than 100 customers, which was quickly resolved,” T-Mobile spokesperson Tara Darrow said in a statement emailed to The Verge.
The company has already had multiple security lapses this year, disclosing two separate cybersecurity attacks in January and May.
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