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'It hasn't delivered': The spectacular failure of self-checkout technology (www.bbc.com)

submitted 10 months ago by L4s@lemmy.world to c/technology@lemmy.world

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'It hasn't delivered': The spectacular failure of self-checkout technology::Unstaffed tills were supposed to revolutionise shopping. Now, both retailers and customers are bagging many self-checkout kiosks.

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[–] terminhell@lemmy.world 5 points 10 months ago

Depends on how much I have to be scanned. If it's a handful of things vs an entire cart full of groceries. At this point I don't have an issue generally with self checkouts as a replacement for express lanes. But I refuse to waste mine and everyone behind me time with 100+ grocery haul. I've been a cashier before. I know how to be fairly efficient at self checkout. But I also know being able to put all my items on a conveyor belt while a trained cashier scans and bags is just faster.