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'It hasn't delivered': The spectacular failure of self-checkout technology (www.bbc.com)

submitted 10 months ago by L4s@lemmy.world to c/technology@lemmy.world

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'It hasn't delivered': The spectacular failure of self-checkout technology::Unstaffed tills were supposed to revolutionise shopping. Now, both retailers and customers are bagging many self-checkout kiosks.

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[–] coffinwood@discuss.tchncs.de 13 points 10 months ago

Self-checkout and self-scanning are great when done right.

I only need to pack my groceries into my shopping crate once with the hand scanner. Or when buying only a few items, I skip the lines and scan them myself, pay with my phone, done.